What are the advantages of registering for the MUGI system (MUGI private sezione)?

• On long-distance coach tickets purchased at Pesa scontrino offices or tickets dispensed by drivers: The maximum connection time is 120 minutes from the moment the scontrino is purchased at the ticket office.

How do I register for the MUGI system?

Website (Access your account > Private reparto) / Mugi APP (My settings > Private area) Preciso see account movements, sommita up cards and obtain receipts for non-transferable cards you must register as a user of the system. Preciso do this, go to the Private Distretto on the website or App and provide your details as requested (ID card/Foreign resident permit/Passport, phone n?, postcode and di nuovo-mail address). Your password will be ed-mailed preciso you, and you can then log on and carry out most operations. Registration is per card (not verso user), and the same personal giorno given on applying for the card must be provided. When minors are registered the details of the ID document used con the application must be provided (regardless of whether they are those of the minor or of per parent/guardian). If you have any problems registering, please ring our user helpline on 943 000 117 or di nuovo-mail us at

Once the card is registered with the system, has been topped up and has been used at least once on verso griffon casino online journey, the following operations can be carried out modo the Private Sezione: checking of account movements, topping up, obtaining of receipts, etc. Once a card has been topped up it must be activated, otherwise it cannot be viewed on the website or indeed anywhere else, and the amount credited cannot be used.

How can Rso check how many journeys I have made?

Anyone wishing sicuro do so can obtain direct information regarding the number of journeys made and the amount spent on their card by registering for access to the Private Distretto of the website. You can also check the last four movements and journeys made with the card at any sommita-up point and at Kutxabank ATMs. Information can also be requested from the Gipuzkoa Regional Transport Authority either by addirittura-mail (), or by sending verso signed letter or fax with your request, giving your personal details, the card number and per photocopy of your ID card or passport.

Where can Rso sommita up my MUGI card?

• Newspaper kiosks, tobacconists’ and book shops with suitable p.ovvero.s. terminals.
• Indivis public establishments.
• Post offices.
• Kutxabank ATMs.
• Euskotren ticket machines and scontrino offices.
• Automatic primo posto-up machines at the pullman stations con Bilbao, Vitoria-Gasteiz and Donostia.
• External automatic sommita-up machines at Avenue of Liberty 20, Donostia (on the spigolo of Txurruka street).
• On-line, via the private reparto of the website, providing you are a registered user.

How much credit can Rso load onto my card?

You can vertice up from �5 sicuro a maximum of �300, con multiples of �5. For on-line operations the maximum sommita-up is �100.

How and when do on-line culmine-ups become available for use?

On-line culmine-ups carried out before h are available from h the next day, and culmine-ups made after h take an accessorio day esatto become available. However, this type of primo posto-ups must be activated on Lurraldebus coaches, city buses sopra Donostia, Irun, Errenteria and Zarautz, at Bilancia biglietto offices or at Kutxabank ATMs. So, when you board the pullman tell the driver that you have verso top-up pending, and he/she will activate it. This can only be done by a driver. You can then use the card normally and validate your current journey.

*City buses durante Donostia: Top-ups can only be activated with the new dispensing machines by the driver’s position. They cannot be activated with other machines. Your primo posto up will be activated as soon as you pay for a journey with the card. Unlike the procedure with other operators, neither you nor the driver need do anything else.