19 de fev de 2026
3 minutos de leitura
What are the advantages of registering for the MUGI system (MUGI private dipartimento)?
- On long-distance mister tickets purchased at Pesatura buono offices or tickets dispensed by drivers: The maximum connection time is 120 minutes from the moment the ticket is purchased at the biglietto office.
How do Volte register for the MUGI system?
Website (Access your account > Private distretto) / Mugi APP (My settings > Private dipartimento) Puro see account movements, top up cards and obtain receipts for non-transferable cards you must register as verso user of the system. Sicuro do this, go preciso the Private Reparto on the website or App and provide your details as requested (ID card/Foreign resident permit/Passport, phone n?, postcode and ancora-mail address). Your password will be ed-mailed sicuro you, and you can then log on and carry out most operations. Registration is a card (not a user), and the same personal momento given on applying for the card must be provided. When minors are registered the details of the ID document used sopra the application must be provided (regardless of whether they are those of the minor or of verso parent/guardian). If you have any problems registering, please ring our user helpline on 943 000 117 or anche-mail us at
Once the card is registered with the system, has been topped up and has been used at least once on verso journey, the following https://buzzluckcasino.net/it/ operations can be carried out inizio the Private Settore: checking of account movements, topping up, obtaining of receipts, etc. Once per card has been topped up it must be activated, otherwise it cannot be viewed on the website or indeed anywhere else, and the amount credited cannot be used.
How can Rso check how many journeys Volte have made?
Anyone wishing preciso do so can obtain direct information regarding the number of journeys made and the amount spent on their card by registering for access preciso the Private Reparto of the website. You can also check the last four movements and journeys made with the card at any vertice-up point and at Kutxabank ATMs. Information can also be requested from the Gipuzkoa Regional Transport Authority either by ed-mail (), or by sending verso signed letter or fax with your request, giving your personal details, the card number and per photocopy of your ID card or passport.
Where can Rso vertice up my MUGI card?
- Newspaper kiosks, tobacconists’ and book shops with suitable p.ovvero.s. terminals.
- Un public establishments.
- Post offices.
- Kutxabank ATMs.
- Euskotren tagliando machines and cedola offices.
- Automatic sommita-up machines at the autobus stations in Bilbao, Vitoria-Gasteiz and Donostia.
- External automatic vertice-up machines at Aspire of Liberty 20, Donostia (on the angolo of Txurruka street).
- On-line, strada the private dipartimento of the website, providing you are a registered user.
How much credit can I load onto my card?
You can apice up from �5 sicuro verso maximum of �300, mediante multiples of �5. For on-line operations the maximum culmine-up is �100.
How and when do on-line vertice-ups become available for use?
On-line vertice-ups carried out before h are available from h the next day, and top-ups made after h take an superiore day preciso become available. However, this type of apice-ups must be activated on Lurraldebus coaches, city buses in Donostia, Irun, Errenteria and Zarautz, at Misurazione ticket offices or at Kutxabank ATMs. So, when you board the corriera tell the driver that you have per top-up pending, and he/she will activate it. This can only be done by per driver. You can then use the card normally and validate your current journey.
*City buses durante Donostia: Top-ups can only be activated with the new dispensing machines by the driver’s position. They cannot be activated with other machines. Your primo posto up will be activated as soon as you pay for per journey with the card. Unlike the procedure with other operators, neither you nor the driver need do anything else.