What are the advantages of registering for the MUGI system (MUGI private area)?

• On long-distance allenatore tickets purchased at Pesa scontrino offices or tickets dispensed by drivers: The maximum connection time is 120 minutes from the moment the scontrino is purchased at the cedola office.

How do I register for the MUGI system?

Website (Access your account > Private sezione) / Mugi APP (My settings > Private reparto) Esatto see account movements, apice up cards and obtain receipts for non-transferable cards you must register as a user of the system. Esatto do this, go to the Private Dipartimento on the website or App and provide your details as requested (ID card/Foreign resident permit/Passport, phone n?, postcode and di nuovo-mail address). Your password will be addirittura-mailed preciso you, and you can then log on and carry out most operations. Registration is verso card (not per user), and the same personal datazione given on applying for the card must be provided. When minors are registered the details of the ID document used per the application must be provided (regardless of whether they are those of the minor or of verso parent/guardian). If you have any problems registering, please ring our user helpline on 943 000 117 or e-mail us at

Once the card is registered with the system, has been topped up and has been used at least once on a journey, the following operations can be carried out via the Private Settore: checking of https://karamba-slots.com/it/codice-promozionale/ account movements, topping up, obtaining of receipts, etc. Once a card has been topped up it must be activated, otherwise it cannot be viewed on the website or indeed anywhere else, and the amount credited cannot be used.

How can Rso check how many journeys Rso have made?

Anyone wishing sicuro do so can obtain direct information regarding the number of journeys made and the amount spent on their card by registering for access preciso the Private Dipartimento of the website. You can also check the last four movements and journeys made with the card at any top-up point and at Kutxabank ATMs. Information can also be requested from the Gipuzkoa Regional Transport Authority either by addirittura-mail (), or by sending a signed letter or fax with your request, giving your personal details, the card number and per photocopy of your ID card or passport.

Where can Rso apice up my MUGI card?

• Newspaper kiosks, tobacconists’ and book shops with suitable p.o.s. terminals.
• Certain public establishments.
• Post offices.
• Kutxabank ATMs.
• Euskotren ticket machines and cedola offices.
• Automatic sommita-up machines at the bus stations sopra Bilbao, Vitoria-Gasteiz and Donostia.
• External automatic culmine-up machines at Artere of Liberty 20, Donostia (on the calcio d’angolo of Txurruka street).
• On-line, coraggio the private reparto of the website, providing you are per registered user.

How much credit can I load onto my card?

You can primo posto up from �5 onesto a maximum of �300, con multiples of �5. For on-line operations the maximum apice-up is �100.

How and when do on-line sommita-ups become available for use?

On-line vertice-ups carried out before h are available from h the next day, and sommita-ups made after h take an superiore day onesto become available. However, this type of apice-ups must be activated on Lurraldebus coaches, city buses sopra Donostia, Irun, Errenteria and Zarautz, at Misurazione buono offices or at Kutxabank ATMs. So, when you board the bus tell the driver that you have verso top-up pending, and he/she will activate it. This can only be done by verso driver. You can then use the card normally and validate your current journey.

*City buses in Donostia: Top-ups can only be activated with the new dispensing machines by the driver’s position. They cannot be activated with other machines. Your top up will be activated as soon as you pay for a journey with the card. Unlike the procedure with other operators, neither you nor the driver need do anything else.