What are the advantages of registering for the MUGI system (MUGI private area)?

• On long-distance trainer tickets purchased at Bilancia tagliando offices or tickets dispensed by drivers: The maximum connection time is 120 minutes from the moment the buono is purchased at the ticket office.

How do I register for the MUGI system?

Website (Access your account > Private distretto) / Mugi APP (My settings > Private area) Preciso see account movements, culmine up cards and obtain receipts for non-transferable cards you must register as verso user of the system. Sicuro do this, go to the Private Distretto on the website or App and provide your details as requested (ID card/Foreign resident permit/Passport, phone n?, postcode and anche-mail address). Your password will be ed-mailed to you, and you can then log on and carry out most operations. Registration is per card (not verso user), and the same personal giorno given on applying for the card must be provided. When minors are registered the details of the ID document used con the application must be provided (regardless of whether they are those of the minor or of verso parent/guardian). If you have any problems registering, please ring our user helpline on 943 000 117 or di nuovo-mail us at

Once the card is registered with the system, has been topped up and has been used at least once on per journey, the following operations can be carried out coraggio the Private Sezione: checking of account movements, topping up, obtaining of receipts, etc. Once a card has been topped up it must be activated, otherwise it cannot be viewed on the website or indeed anywhere else, and the amount credited cannot be used.

How can I check how many journeys Rso have made?

Anyone wishing to do so can https://high-roller-casino.io/it/bonus/ obtain direct information regarding the number of journeys made and the amount spent on their card by registering for access puro the Private Distretto of the website. You can also check the last four movements and journeys made with the card at any top-up point and at Kutxabank ATMs. Information can also be requested from the Gipuzkoa Regional Transport Authority either by anche-mail (), or by sending per signed letter or fax with your request, giving your personal details, the card number and a photocopy of your ID card or passport.

Where can I vertice up my MUGI card?

• Newspaper kiosks, tobacconists’ and book shops with suitable p.o.s. terminals.
• Indivisible public establishments.
• Post offices.
• Kutxabank ATMs.
• Euskotren cedola machines and scontrino offices.
• Automatic sommita-up machines at the autobus stations mediante Bilbao, Vitoria-Gasteiz and Donostia.
• External automatic sommita-up machines at Artere of Liberty 20, Donostia (on the corner of Txurruka street).
• On-line, coraggio the private distretto of the website, providing you are verso registered user.

How much credit can Volte load onto my card?

You can top up from �5 onesto verso maximum of �300, in multiples of �5. For on-line operations the maximum culmine-up is �100.

How and when do on-line sommita-ups become available for use?

On-line primo posto-ups carried out before h are available from h the next day, and primo posto-ups made after h take an superiore day esatto become available. However, this type of vertice-ups must be activated on Lurraldebus coaches, city buses sopra Donostia, Irun, Errenteria and Zarautz, at Pesa tagliando offices or at Kutxabank ATMs. So, when you board the pullman tell the driver that you have verso top-up pending, and he/she will activate it. This can only be done by a driver. You can then use the card normally and validate your current journey.

*City buses durante Donostia: Top-ups can only be activated with the new dispensing machines by the driver’s position. They cannot be activated with other machines. Your sommita up will be activated as soon as you pay for per journey with the card. Unlike the procedure with other operators, neither you nor the driver need do anything else.